We currently accept Visa, MasterCard, American Express, or Discover
Card. We are unable to accept a credit card payment
with a billing address outside of the
United States & Canada, or issued from a bank outside of the United
States. Please be sure to provide your exact billing address
(the address your credit card provider has on file for the
card you use) when completing your order. Incorrect
information may cause a processing delay.
We use the latest Internet
security technology to protect your credit card information
(the Secure Socket Layer system). This system is compatible
with the Chrome, Safari, Firefox and Internet Explorer web browsers and
ensures that your credit card number is protected and cannot
be viewed by outside parties.
Major credit cards (i.e.,
Visa, MasterCard, Discover and American Express) should be
authorized within 24 hours. Credit card orders placed after
5:00p.m. Eastern Time, Thursday through Sunday, should be
authorized by the following Tuesday.
Shipping charges vary depending on the shipping method you select:
Seta Jewelry charges the applicable state sales tax to merchandise, plus shipping and handling totals based upon individual state laws. Tax rates are determined by the state into which an order is shipped. Please note that our website will calculate an estimated sales tax for your purchases at checkout, and they may differ based on what state you’re living in.
Each piece is displayed in an
attractive jewelry box inside a plush jewelry pouch. The jewelry is further wrapped within
secure packaging to guarantee the safety of your purchase in
At the present time, our site is unable to
issue or accept gift certificates. Please check back with us
soon, as we are working to make them available in the near
Yes. If you are sending a gift, we can add that special
touch! We will enclose a personalized gift message with your
order for no additional charge. We can also
send your gift with our luxurious gift wrapping option for just $4.95. Just click the
checkbox to "Add Gift Wrap" on any product page, or at the item level within the cart.
No, our site is unable to issue or accept credit memos at this time.
We reserve the right to cancel any order due to, but not limited to: failed credit authorizations, site related malfunctions, improperly stated pricing and discounts.
If you receive a special promotional offer from us via e-mail,
simply enter the promotional code in the promotion code box
provided at check out. The promotional
offer/discounts will be reflected at the final step of check
Please contact our Customer Care Department with any shipment issues. email us at email@example.com. We will respond within 24 hours.
No. Only the billing address will receive an invoice with the prices on
it. Shipping invoices without prices are included with orders being shipped to a different address other than the billing address.
Yes. Standard shipping will be used to ship to P.O. Boxes and Armed
Services addresses. Express shipping, however, cannot be
delivered to a post office box.
The best way to
stay informed about special updates is to sign up for our
e-mail registry program, which will notify you of special
items or upcoming promotions. We have several places on our site to opt-in if you haven't signed up yet.
If you place an
order or register with our site, just simply check the box to request our exclusive
offers via e-mail.
Our Customer Care
Department is always happy to answer your questions. You may
e-mail us at firstname.lastname@example.org. We will respond within 24 hours.
You may also write to:
6400 East Rogers Circle
Boca Raton, FL 33499
We try to feature a
vast selection of exciting and beautiful jewelry designed to
suit a wide variety of personal tastes. And, we're
continuously adding new styles and designs every week.
However, if you cannot find the exact piece you are looking
for, please contact our Customer Care Center via email at email@example.com. We will respond within 24 hours.
Seta Jewelry is proud to offer 30-day hassle free returns. We’re confident that our jewelry will exceed your expectations, but if for some reason it does not, we’ll be happy to take it back.
You may obtain the
complete written manufacturer's warranty for warranted
products, free. Specify the product name, item number and write to:
Warranty Information, 6400 East Rogers Circle, Boca Raton, FL
33499. (A copy of the written warranty is also enclosed with
sizes are given in the detailed description of each ring.
Just select your size from the pull-down menu when ordering. We
try to carry the widest selection of ring sizes to fit most
everyone. However, we do not carry half-sizes, and are unable
to resize a ring should you not be able to find your exact
size. In the event that you cannot find a particular ring in
your exact size, we recommend that you order one size larger
than you usually wear and take it to your local jeweler to be
properly fitted. If you are not sure of your size, please
refer to our ring size chart.
We have a
professional staff of qualified product development
specialists, as well as a certified gemologist, who ensure
that the items we sell are high quality and
match our descriptions appropriately.
may have been treated with heating, oiling or irradiation.
gemstone care chart.
Diamond carat weights may vary by plus or minus 5% of stated
Unless expressly noted, the jewelry on this website is not
made by Native American craftsmen.
Due to web browser variances, actual stones may vary in
shade from those shown.
If the item is not
made in the U.S.A., it may be imported from one of the
following countries: Thailand, Dominican Republic, United
Kingdom, Italy, Japan, China, Hong Kong, Canada, South Korea,
Israel, Russia, Peru, Poland and Taiwan. Each item will be
labeled with its appropriate country of origin. All watch
movements are imported from Japan, China or
Simply indicate the reason for your return, include the packing slip with your return, and wrap the package securely. Please note any items returned for exchange on the "exchange form" located on the lower right portion of your invoice. To retrieve your return label, login to your account and click on “check order status”. An option to “print return label” will display next to your orders that are eligible for return. If you do not have your packing slip, please indicate the order number on a separate piece of paper and send the package to the following address:
6400 East Rogers Circle
Boca Raton, Florida 3349
We will notify you
via e-mail of your refund once we have received and processed
the returned item. Please note that we can refund shipping
costs only if the return is a result of our error.
Once we receive the
returned item(s), you should receive your exchange order
within 7-10 business days.
We can charge the difference to the original credit card that was presented.
We do not charge additional
shipping and handling charges on exchange